Payment & shipping
Here you will find all information about the shipping and payment conditions in our shop.
The minimum order value for orders in our shop is 25 €.
For orders below the minimum order value we charge a minimum quantity surcharge of 15 €.
Our shipping partner is GLS. Please find a detailed list of the shipping costs and delivery times per country below.
Items that are in stock will be shipped on the same working day. The delivery time is depending on the country.
Shipping costs and delivery times to countries:
|Country||Shipping costs*||Delivery time**|
|Germany||Under 500 EUR order value: 9,80 EUR |
Over 500 EUR order value: free shipping
|Czech Republic||18.90 EUR||2|
*Unless otherwise stated, shipping costs are independent of the price or quantity of the ordered items.
The applicable sales tax as well as packaging and customs clearance are included in the shipping costs.
If you are registered for VAT in a member state of the European Union and have received a VAT identification number from a member state of the European Union, you can state this and, subject to the applicable conditions for intra-Community deliveries, use it in our shop.
** Non-binding standard delivery time in working days (Mon-Fri). The standard delivery times may be subject to country-specific delays (e.g. customs treatment, border areas, islands).
Some of our products can only be shipped as bulky goods due to their size. For this we charge a bulky goods surcharge of 35 €.
For the payment of your order, you can choose between these payment methods:
Pay for your purchase easily and conveniently via PayPal. You don't have a PayPal account yet? Then you can register here.
Pay simply and conveniently by invoice. You will receive the goods immediately after ordering and can check them for completeness and intactness in order to pay the invoice afterwards.
You will receive all payment information with the order confirmation. We deliver your goods directly after receipt of payment.
Just give us a quick call. That's the quickest way to get answers.+49 (0) 7181 980 32 00
You can reach us Monday to Friday from 8:00 - 17:00 (CET).